Only 45 percent of investors who have put serious money into AI, claim they have seen results; however, only 25 percent of those investors “agree that they’ve become more effective in their business processes.”
“Customers expect more today from the brands they interact with than ever before.”
According to Mary Meeker’s annual internet report, internet usage continues to grow but social media usage has plateaued.
“The multiplayer online shoot ’em up Fortnite is the most popular video game in the world, with more than 250 million players.”
“Big Data plays a major role in enhancing the customer experience that a company offers.”
“Your customers have been trained by companies like Amazon, Uber, and others that have disrupted their competition (and even entire industries) by creating a better customer experience (CX).”
Ascend Marketing CEO, Rich Herbst, was named 2019 Entrepreneur of Excellence in the Media/Communications/PR category by Fort Worth Inc. Magazine at their awards dinner on May 9 in Fort Worth.
Social media platforms occupy a central place in the digital landscape and play an outsized role in the lives of the customers you serve.
“A strong and consistent brand can do wonders for your business. “
An essential tool in customer journey mapping is the creation of a customer persona. And while it’s common to include some demographic data in a persona, it’s important to understand that the person itself is not simply a demographic representation.
“Toyota’s immersive AR experience will bring virtual vehicles to consumers across the United States so they can experience them up close and person.”
“Ensuring your employees are engaged and performing well is critical to your organization’s success.”