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Journey Architecture
What You Need to Know About Customer Journey Orchestration Software
By Dom Nicastro
JUNE 3, 2019 | ASCEND CURATED ARTICLE
“Customer journey orchestration engine software is designed to help organizations analyze customer interactions across multiple touch points, execute the best communications and predict future customer interaction.”
In this article, Dom Nicastro highlights “some industry views of customer journey orchestration software and what it can deliver.”
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